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Senior Tech Navigators

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Senior Tech Navigators

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VIP Tech Concierge - $119.99 a Month

White-glove support for your entire household.

Your personal tech expert—on call when you need them most.

Unlimited Emergency Mini Sessions (15 mins by phone/video)

Need urgent help fast? Members get unlimited access to short emergency sessions for those quick tech problems that just can’t wait.

4 In-Home Visits Per Year (1 per quarter)

In-Home Tech Support for Seniors – We come to you for hands-on help, providing senior-friendly tech assistance!

Full Family Support

We support the whole household—whether it’s a spouse, adult child, or caregiver, your plan covers remote help for them too. 


*Remote family support is limited to two approved adult family members or caregivers per household. Sessions must involve technology connected to the primary client’s care, communication, or shared use. General or unrelated support for third parties, or support outside the designated service area, is not covered.

Telehealth Readiness Coaching (setup + practice)

We walk you through how to confidently use video visits with your doctor, from setup to practice runs—no stress or confusion.

Scam Stopper Scoop Newsletter

 Monthly Newsletter that comes to your inbox alerting you of new scams to be aware of and other helpful information. 

Custom Tech Summary Reports After Each Visit

No more forgetting what we did or how to do it again. After each session, you’ll receive a personalized summary with easy-to-follow steps, device updates, and helpful tips tailored to your setup.

Member-Only Support Line

All STN subscription members receive access to our exclusive Member-Only Support Line—your direct link to trusted help, without the wait or confusion of big-box tech services.

Whether you’re stuck trying to print something, need help joining a Telehealth visit, or just have a simple question, your plan includes personalized support from someone who knows your setup.

Priority Scheduling

Need us soon? Members move to the front of the line with faster, preferred appointment slots.

20% Off Any Additional Services

Terms & Details • All plans are month-to-month • Minimum 3-month enrollment required to use in-home visits • Unused visits do not roll over • Remote calls are optional; in-person support always available

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